It's out of control!!!

Ah! I don't know what to do! These students are driving me crazy with their questions and requests for extensions. Look at this student's email. I can't even believe it:

Hi Jessica

I have a couple of questions to ask you. The first question involves when the essay is due. Professor Shaffir has mentioned in class that extensions could be made for this essay and I was wondering if you would be open to this idea. The reasoning for an extension is that for the weeks leading up to reading week, i had to study for midterms. Also, during reading week I had to complete an essay for my Political Science 1G06 class which was due the Monday following reading week. Consequently, I am in the preliminary stages of writing my essay. If you are open to this idea, I was thinking of an extension to Monday and I could submit the paper at a place and time of your convenience (I would be grateful for any extension you decide upon). If you believe that an extension is unfair to the other students than I am fine with that decision as well.

In this message could you tell me if there is a specified font size, font type and margin size for this paper? In addition, could you provide me with the daily penalty for submitting a late paper.
Thank you

Will

Jesus! If he had come to class EVER he would know what type of font to use, and I would have much more compassion for him. I can't believe how nervy people are. So you had midterms, we all did. So you had a paper - get used to it asshole, this is university.

This has upset me (in case you couldn't tell) because I have been generous with a few really bad excuses and now I feel like I have to be generous with everybody, but my patience and generosity is wearing thin. What to do, what to do.